Information systems management: importance of information systems (IS) management, IS management's leadership role, strategic uses of IT, IS planning; managing essential technologies: distributed systems, managing telecommunications, managing information resources, and managing operations; managing system development: technologies for developing systems and management issues in system development; systems for supporting knowledge work: supporting decision making, collaboration, and knowledge works; acquisition of hardware, software, networks, and services: request for proposal, acquisition methods (buy, rent, or lease), software acquisition, and analysis of alternatives; people and technology: the challenges ahead.